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Help Desk & Server Verification Help
Do you require diagnostic details about a persistent outage? Are you a hosting provider wanting to white-list our ping stations? Or maybe you want to file a general service request? Our operations team is focused on assisting you.
Help & Operations Center
Our support queues operate 24/7 to review crowdsourced alerts, update monitoring registers, and verify reporting metrics. We reply to all inquiries within 24 to 48 hours.
Fast Escalations
If filing a data deletion request under GDPR/CCPA, please specify the exact IP details or username submitted to ensure our automated scripts can execute erasure logs instantly.